Cecilia Rossos, President, CEO and General Manager of Carlson Wagonlit Victor Travel and Victours, has been in the travel business since graduating from the University of Toronto in 1970 with a BA in History and French. She took over the running of the business when her mother Mary Vecchiarino, who founded Victor Travel in 1959, retired in 2003. Ms. Rossos is responsible for the daily operations of the office and all contract negotiations. Due to her skills and level of professionalism, she has maintained a high profile not only in the Carlson Community but within the Canadian travel industry as a whole. In past years she has been a member of the Carlson Wagonlit Advisory Board as well as the Galileo Advisory Board and has represented CWT Victor Travel in the very select Air Canada’s Circle of Excellence. In 2012, Air France/Atout France appointed Cecilia Rossos to their International Advisory Board.
Jack Mendelssohn, Manager of Supplier and Client Relations, at Carlson Wagonlit Victor Travel, is an integral part of what makes us a leading Travel Agency. With a career in the Travel Industry that spans over 40 years, Jack possesses a history of exceptional performance, client service, and leadership as a Senior Travel Agent. His extensive knowledge and experience in almost every aspect of the business benefits our clients and our team. Presently, his focus is on Corporate Travel, as he manages several of the agency’s top accounts. Most admired for his ability to stay calm and find quick solutions in high-stress situations, Jack is also esteemed for the tact and discretion with which he negotiates and advocates for our clients.
Eva Strangia, Air and Ticketing Supervisor ensures effective implementation of process in the ticketing department of the whole company. She is also responsible for coordinating the activities of the ticketing team. Moreover, she ensures that the customer service provided is of the highest level. She is a competent individual whose strategic analysis of fare building, and general marketing and fare building procedures, together with her ability to work well under pressure, make her an invaluable team member.
Yana Bogner, Manager, Corporate & Incentive Groups Travel Division, brings more than 22 years business experience to the CWT Victor Travel and Victours team. Her wide-ranging knowledge of the travel industry makes her a leading member of the team. For the past 10 years, her primary focus has been on group travel, with emphasis on meetings and incentives. She has been a hands-on manager using her invaluable experience in sales, planning, travel operations, onsite management and accounting to ensure the flawless running of any program from inception to conclusion.
Lucy Nati, Senior Travel Planner is a key member of the team. She is a passionate and dedicated professional who is active in the day-to-day operations of the corporate travel division of the company, specializing in groups, incentive travel and meeting planning. She is proud to have been part of the CWT Victor Travel and Victours family for 24 years. Her loyalty and commitment to suppliers, co-workers and customers are highly respected in the industry. She embraces innovation, and her sharp eye for new ideas enables her to tackle every project with excitement. She has a proven track record for successful results.
Student Group Travel
Eric Moe, Manager, Student Group Travel, has been arranging educational tours for over 20 years. Working with an impressive array of schools and colleges, Eric ensures that every aspect of the trip is perfectly planned and executed while taking into account the educational needs, desired outcomes and individual travel policies of each institution. Lucky to have been an avid traveler his entire life, Eric’s firsthand experience of Europe, Asia, Africa and South America serves him well has he endeavors to give students the most exciting and memorable experience of their lives.
Mirella Policciardi, Senior Travel Planner, Student Group Travel, provides exceptional service and personal attention to hundreds of students and their families every year. Mirella is detail-oriented and passionate about travel, offering the same high level of service and support to her school groups as she does to her portfolio of discriminating luxury travellers. Mirella brings the expertise gained by over 30 years in the Travel Industry and more than 15 years of Student Travel experience to the CWT Victor Travel team, along with a friendly and professional personality.
Special Occasion Group Travel
Nancy Dean, Senior Travel Planner, Special Occasion Travel, graduated from the Canadian Travel School in 1983 and has been busy in the Travel Industry since then, working for 3 tour operators, as an airport representative, and in Hotel Banquets in addition to being a Senior Travel Consultant. She is a seasoned traveller herself, familiar with many destinations from the Caribbean to Europe, Africa, and the Orient. Her experiences with cruising are a great asset. Nancy has been with Carlson Wagonlit for over 20 years.
Rita Emiliani, Senior Travel Planner, Special Occasion Travel, has been in the travel business since 1988, having graduated from the Tourism School of Business at Humber College. After working with leading tour operators for 2 years, she moved to retail travel as a Senior Travel Consultant. Her extensive knowledge and experience along with her skills and talents in building relationships in the industry and with her clients make her an ideal person to have on your team when planning your biggest events.
Sue Behrman, Senior Travel Counsellor, Leisure Travel, Corporate Travel and Group Travel, brings more than 41 years of experience in the travel industry to the CWT Victor Travel Team. A consummate professional who dedicates herself to providing expert advice and service to her large client base, Sue is meticulous in her approach to her work and provides real value to her clients. Sue has gained valuable experience through her extensive travels in Africa, Europe, the Far East, South America, the United States and the Caribbean.
Judy Lepofsky, Senior Travel Counsellor, Leisure Travel. Since 1978, Judy has been active in several areas of the Travel Industry, including corporate travel, event travel for the filming industry, escorted tours through Asia, and cruising, while at the same time building her own extensive travel experiences. Judy is an extremely valuable member of our Leisure Travel department, providing unequalled personal service with professionalism and genuine warmth.
Lori Mahabir, CTC (Certified Travel Counsellor), graduated from Centennial College in 1980 earning a Travel Counsellor Diploma from the school of Hospitality Administration and Services and has worked in the retail travel industry consistently since then. Lori joined CWT Victor Travel in 1987 adding a wealth of knowledge in every aspect of the business, handling corporate, incentive and leisure travel with equal proficiency.
Leila Paolini, Senior Travel Counsellor, Leisure Travel, has enjoyed a successful career in the travel industry since 1979. Leila shares her extensive knowledge and experience in travel in Northern Europe and Scandinavia-particularly Finland, Sweden and Germany- with our staff and clients, communicating in 5 languages. Leila expertly balances gentleness and efficiency to provide service with grace.
Agnes Weisz, Senior Travel Counsellor, Leisure Travel, began her career as a travel agent in 1984. Agi specializes in Health Spa Resorts in Hungary, where she has extensive first-hand experience to share. Her knowledge and experience in Cruises of all kinds is also impressive. Agi enjoys creating interesting itineraries for bus tours all over Canada and the US for groups of students and seniors.
GilaYefet, Senior Travel Counsellor, Leisure Travel, brings over 25 years of experience in the Travel Industry to the Victor Travel Team. Gila is a key member of our Leisure team, specializing in personalized Tours of Israel and offering an exceptional depth of knowledge and experience along with great connections and negotiating skills. She is a passionate advocate for travel as a life-affirming and transformational experience.