Carlson Wagonlit Victor Travel
CWT 2011 Associate of the Year
Victor Travel has been in business since 1959 providing a full range of travel products. We offer exceptional service and savings in Vacation Travel, Cruises, Corporate Travel, and Group Travel, including Student Groups and Special Occasion Travel. Air and ground transportation, accommodation, car rentals, and tours can all be planned with our expert guidance.
The company employs 30 consultants and salespeople, who are all dedicated professionals. Victor Travel became an associate member of Carlson Wagonlit Travel in 1994. Victor Travel was presented with the 2011 CWT Associate of the Year Award. Our association with CWT has given us Local Presence and Global Power. Cecilia Rossos, owner and General Manager, has also been a member of the CWT advisory board. In 2012, Air France/Atout France appointed Cecilia Rossos to their International Advisory Board. CWT Victor Travel is proud to be a member of Air Canada’s Circle of Excellence.
We are members of TICO, ACTA, IATA, CLIA and the BBB.
SERVICE AND SAVINGS
At Carlson Wagonlit Victor Travel we are proud to offer you the highest level of service in everything we do. Our Travel Consultants are an incomparable team, sharing decades of experience and knowledge of every aspect of the Travel Industry.
CWT Victor Travel staff have the knowledge and experience to get you wherever you need to be in the most time-efficient and cost-efficient way.
Our multilingual staff members are provided with the most up-to-date technology with which to communicate with our clients: telephone system, computers, laptops, interactive websites, internal and external newsletters, toll-free numbers, etc.
Our interactive websites provide information and services to our clients. Air Canada bookings can be made through our website and RBC Travel Insurance can be arranged there too.
Our association with Carlson Wagonlit enables us to offer unequalled service and value to our corporate clients though the Carlson Wagonlit VIP Club Program.
Our association with Victours gives us access the best possible routings, connections and rates with our Partner Airlines: Air Canada, Air France, Air New Zealand, Alitalia, Austrian Airlines, Cathay Pacific, Delta Airlines, Finnair, Iceland Air, El Al, Jat Airways, Jet Airways, KLM, Lufthansa, and Turkish Airlines.
We are proud of our track record of over 50 years of service excellence!
Our goal is to provide the highest standard of personalized service to our clients.
We see CWT Victor Travel continuing to serve our clients and their children and grandchildren, as we grow into the future, always adapting but passing on our values and passion to successive generations of Victor Travel professionals.
Over the years, flexibility has been our strength. We are continuously growing and adapting to the changing industry, and the changing world, without losing our focus: giving our clients the highest standard of personalized service. While adding constantly to our products and services, and updating our technological environment, we are always aware of our need to reduce our impact on our natural environment. CWT Victor Travel is committed to environmentally friendly practices, from our staff kitchen policies and our support of Tree Canada, to helping clients with carbon offsets.
More than 30 consultants and salespeople, who are all dedicated professionals, are employed at CWT Victor Travel. Our team consists of a multilingual group of highly professional individuals with expertise in all facets of the travel industry. We are a truly international office where more than 15 languages are spoken fluently. Our goal is to serve the travelling public by offering exceptional customer service through the collaboration of our highly professional, dedicated, expert team.
Members of The Victor Travel Team, amongst them, are fluent in:
Our partnership with Carlson Wagonlit Travel
Victor Travel became an associate member of Carlson Wagonlit Travel in 1994. Our association with CWT has given us Local Presence and Global Power. Cecilia Rossos, owner and General Manager, has been a member of the CWT advisory board.
Victor Travel has always shared with Carson Wagonlit Travel their 6 Core Values:
- Customer Care Putting the needs of clients first and striving to continuously provide an outstanding level of service.
- Commitment to Excellence Continuously seeking higher levels of performance.
- Cultural Diversity Fostering respect and a team spirit in the workplace, embracing and leveraging the multicultural essence of the company, and providing equal opportunities to talented individuals.
- Reliability Being a dependable and trustworthy business partner, committed to offering industry-leading products and services.
- Entrepreneurial Spirit Approaching new challenges with creativity, resourcefulness and agility, reacting quickly and effectively to provide innovative solutions.
- Integrity Building productive, longstanding relationships by being truthful and promoting open communication.
1959 Mrs. Mary Vecchiarino establishes Victor Travel in Toronto, Ontario
1977 Victours International, our wholesale sister company opens for business
1994 Victor Travel joins Carlson Wagonlit Travel
2003 Mrs. Vecchiarino retires and bequeaths leadership to daughter Ms. Cecilia Rossos
2009 Carlson Wagonlit Victor Travel celebrates 50 years in the industry
2011 Winner of the CWT Associate of the Year Award
We are members of TICO, ACTA, IATA and CLIA.
We are members of the BBB with an A+ rating.
101-8800 Dufferin St. Concord Ontario L4K 0C5
Toll Free: 1.866.699.0199
Monday to Friday from 9:00AM to 6:00PM EST
Saturday from 10:00AM to 12:00pm EST